When you export the .xml file, do not turn off or restart your camera/NVR. Doing so changes the security key, rendering the exported file useless, resulting in a 1101 error.
Because losing access to surveillance equipment stops security operations, finding an immediate fix is critical. This comprehensive guide outlines what the 1.1.01 helper tool is, how legacy backdoors functioned, and the secure, modern methods required to unlock current Hikvision hardware.
Enter a new password or accept the default password, then confirm the reset.
Create and export a GUID recovery file during initialization. Keep this file on a secure USB drive; it can be used to unlock the device instantly without contacting support.
If you are experiencing the 1101 error or just need to reset your device using the updated SADP tool, follow these precise steps:
However, . The tool only works on Hikvision devices running vulnerable firmware versions. Based on user reports, the following firmware versions are known to be vulnerable:
Follow the instructions on the Hikvision Support App to send the security code back to the camera. 2. Troubleshooting: "1101" Error Code Issues
This guide is a deep dive into what the Hikvision Password Reset Helper is, what the “1101” error signifies, the importance of the “UPD” (Updated) version, and a to reset your device without losing your data.
This method erases all settings, including IP address configurations and recording schedules. Users should only use this as a last resort.
In the SADP tool or the camera's web login, click "Forgot Password" and enter the code into the Security Code or Serial Code field.