Use the HP SoftPaq sp53068 Link to download the package directly.
Before troubleshooting further, please note the hardware limitations of the un2420 module:
HP has released a driver compatible with Windows 10 for the un2420 module. This is usually distributed as part of the package. hp un2420 mobile broadband module driver windows 10 upd
Check the box at the bottom labeled .
No APN? Try searching: “Your carrier name LTE APN settings” Use the HP SoftPaq sp53068 Link to download
Point it to the folder where the SoftPaq extracted (usually C:\SWSetup\SP48353 ). 💡 Quick Troubleshooting Tips
How to Download and Install HP UN2420 Mobile Broadband Module Drivers on Windows 10 Check the box at the bottom labeled
or ProBook to Windows 10, you might have noticed a frustrating "Unknown Device" in your Device Manager. While HP doesn't officially support Windows 10 for the un2420 module, you can still get it working with a few manual steps. The Compatibility Challenge HP un2420 Mobile Broadband Module
After the driver installs, the device may appear under "Network adapters." However, Windows 10 does not automatically create a mobile broadband connection for legacy Gobi cards.
The core issue is that official HP support sites often stop at Windows 7 or Windows 8.1 for this hardware, requiring users to manually locate compatible drivers.
