Obtain the dedicated zipped package provided by your verified local retailer or direct hardware vendor.
| Problem | Likely Fix | |---------|-------------| | Software doesn’t detect mouse | Replug USB; run software as Admin; try another USB port | | Settings reset after unplug | Mouse lacks onboard memory – keep software running | | LED won’t change | Close other RGB software (Corsair iCUE, OpenRGB) | | Macro not working | Assign macro to a button after recording | | DPI button cycles wrong levels | Uncheck unused DPI steps in DPI tab | | Software crashes | Reinstall with antivirus temporarily disabled |
Windows permissions are blocking the software from writing configuration data to your local drive.
Save the macro sequence and bind it to a single side button. jertech mouse software
: Set up complex sequences of commands that trigger with a single click, which is essential for MMO or MOBA gaming.
Many users plug in their Jertech mouse and start gaming immediately. While the mouse works out of the box using generic plug-and-play drivers, you miss out on advanced customization without the official software. The Jertech software unlocks several critical features:
: A highly recommended free tool for remapping mouse buttons on devices that lack official software [13]. Windows Settings Obtain the dedicated zipped package provided by your
The polling rate dictates how many times your mouse reports its position to your computer every second. Measured in Hertz (Hz), the software typically allows you to choose between 125Hz, 250Hz, 500Hz, and 1000Hz. Setting the mouse to 1000Hz ensures a near-instantaneous 1-millisecond response time, eliminating micro-stutters during competitive play. Step-by-Step Installation Guide
Unplug the USB cable, change to a different USB port, and restart the software tool with administrator privileges.
Restart your computer once the installation is complete to ensure the drivers load correctly. Key Features and Configuration Guide : Set up complex sequences of commands that
) : These are typically standard optical mice with no programmable software.
Are you facing any during the setup process?