Standard browsers no longer support ActiveX. You must use . Open Edge and go to Settings . Select Default Browser .
: Built-in motion and event-based detection that can trigger instant alert notifications, email alerts, or alarms.
Modify system settings, motion detection zones, and recording schedules. Step-by-Step Installation Guide
Click . If prompted by Windows User Account Control (UAC), grant permission. Refresh the page to load the login screen. Troubleshooting Common NetSurveillance Issues "Viewer Downloading" Loop netsurveillance web plugin
Obtain the correct plugin package from your device manufacturer or their support site. The installer is typically an .exe file (for Windows).
: The plugin relies heavily on ActiveX , a technology only fully supported by Internet Explorer.
A prompt will appear at the top or bottom of the screen reading: "This website wants to install the following add-on: 'NetSurveillance'..." Standard browsers no longer support ActiveX
Installing the NetSurveillance Web Plugin is straightforward in theory but often difficult in practice due to modern browser security restrictions.
For a quick, free, and browser-friendly solution, consider these Chrome/Firefox extensions that work without legacy plugins:
: Enables the configuration of smart detection rules (like intrusion or object detection) and controls Pan-Tilt-Zoom (PTZ) camera movements. Select Default Browser
Type the and port number of your NVR or DVR (e.g., http://192.168.1.100:80 or http://192.168.1.100:81 ) into the address bar. Log in using your camera's credentials. 2. Download the Plugin
Enable Active X controls in your browser's security settings.
Xiongmai offers dedicated Windows and macOS desktop applications (often called CMS or VMS) that communicate with the cameras directly using native network protocols, bypassing the browser entirely. 2. ONVIF-Compliant Third-Party Software